Frequently Asked Questions

Here are answers to the most common questions. If you can't find the answers you need here, please reach out to us at (801) 810-1057!

  • General

    • Do you give quotes over the phone?
      Yes, our office staff is equipped to provide general quotes over the phone. However, some jobs require a more in-depth approach. For those jobs, we like to set up a time where one of our technicians can visit with you and provide you a free no-obligation estimate. Or if you like, we offer you the option of speaking with a technician over the phone.
    • Are you licensed?
      Yes, we are licensed and insured. We are also licensed in Heating and Air.
    • How do I know the technician will do a good job?

      Our technicians are specifically trained and have faith in their work. We feel that the customer should be treated as we would like to be treated ourselves. If at any time you have a comment about a technician, please call the office and speak with a representative.

    • Do you do residential & commercial work?
      Absolutely! Our team is fully trained in both Residential Plumbing and Commercial Plumbing. We also work with our local suppliers for up to date product training.
    • Are your technicians on commission?
      No. We are a family-owned and operated company and prefer to keep prices on a regular pricing structure.
    • Do you work with property management companies?
      Yes. We offer on-call services to everyone. We carry all of the insurance requirement
    • Do you charge for your estimates?
      No. We offer free estimates. There are no hidden fees.
    • What methods of payment do you accept?
      We accept all major credit cards, checks, and cash. We also offer easy financing options. Payment is due upon job completion.